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Outlook Web App (OWA, the webmail version of Outlook) does not have this particular bug, so that will tell you for certain if the attachment is there or not.

OR: if you suspect a message should have an attachment, try logging on to webmail at Some users have reported that even though there are no attachments showing in the message, they are able to do this and then view the attachments by going to the location where they're saved. For example:ĮITHER: highlight a message which you believe contains attachments, then open the File menu and choose Save Attachments (this will be greyed out if there truly are no attachments). Some users have been able to work around the problem. Although the fault has existed for some years, Apple have not yet fixed the problem, and as it stands, there is no satisfactory resolution. This explains why, when you check back later, the attachment is showing.

The problem occurs when a message does not completely download from the central system: if Apple Mail doesn't find the end of the attachment, it ignores it. Although generally a good email program, it can exhibit this problem when connecting to some email systems (including Microsoft Exchange, the mail system in use by staff and research students at Sussex). This fault is common to all users of Apple Mail (not just at Sussex). Some Apple Mail users have reported that previously visible attachments seem to 'disappear'. Additionally, it lets you choose to create a new folder for extract files, automatically open the folders once the extraction is completed, and enable an option to move the archive to the Trash once the extraction is done.2384An attachment has gone missing from a message in my inbox in Apple Mail The app lets you change the default extraction destination. It’s a completely free utility that supports more than a dozen popular and obscure archive formats. If you’re looking for more features, or if you want to uncompress different formats like RAR, 7z, Tar, and so on, try The Unarchiver. You can create a new default destination for all compressed and uncompress files as well as choose to move archived files to the Trash. Here, you’ll be able to change the behavior of the Archive Utility in the Finder app. Once it opens, click the “Archive Utility” item from the menu bar, and click the “Preferences” option. To do this, open Spotlight on your Mac (Command+Space), and search for “Archive Utility.” How to Change Archive Utility SettingsĮven though Archive Utility has no visible UI, you can change some of its settings. If it was a single file, you’ll see that the file will return to its original state, with the name intact. If you are decompressing a folder or a Zip file that contained multiple files, it will show up as a folder with the same name as the archive.